This Privacy Policy explains how Thompson Concrete LTD. (referred to as we, us, or our) collects, uses, shares, and protects your personal information when you visit our website at https://www.thompsonconcrete.com (the Site), use our services, or interact with us through email, SMS, or other communication methods.

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1. Information We Collect

We collect information in the following ways:

a. Information You Provide

• Personal details such as your name, email address, phone number, and mailing address
• Payment information when completing transactions
• Communications such as inquiries, messages, or content you submit to us
• SMS related information including phone numbers and opt in consents for text messaging

b. Automatically Collected Information

• Device and usage data such as IP address, browser type, operating system, pages viewed, time spent on the Site, and referring websites
• Approximate location information based on IP address or device settings
• Cookies and similar tracking technologies such as web beacons or pixels that help us understand behavior and preferences. See our Cookie Policy for more details

c. Information from Third Parties

• Data from social media platforms, analytics tools, or advertising partners
• Publicly available information

We do not collect sensitive personal information unless necessary and with your explicit consent.

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2. How We Use Your Information

We use personal information for purposes including:
• Operating, maintaining, and improving our Site and services
• Processing transactions or fulfilling requests
• Communicating with you through newsletters, updates, promotions, or service alerts by email or SMS
• Personalizing content and user experience
• Analyzing performance, trends, and behavior
• Ensuring security and preventing fraud
• Meeting legal or regulatory requirements
• Marketing, with the option to opt out anytime

For SMS messaging, we obtain explicit consent and honor all opt out requests such as reply STOP.

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3. Sharing Your Information

We do not sell or trade your personal information. We may share it with:

• Service providers such as hosting companies, payment processors, SMS carriers, analytics partners, or marketing vendors
• Affiliates within our business group
• Third parties during business changes such as mergers or acquisitions
• Legal authorities if required to comply with laws or protect our rights
• Other parties with your consent

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4. Cookies and Tracking Technologies

We use essential, functional, analytics, and advertising cookies to improve your experience. You can manage cookie preferences in your web browser or through our cookie banner. Some third party tracking tools such as Google or Facebook may use data for targeted advertising. You may opt out through their privacy tools or services like NAI and DAA.

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5. Data Security

We use administrative, technical, and physical measures to protect your information. While we work to keep your data safe, no method of transmission or storage is completely secure.

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6. Data Retention

We keep personal information only as long as needed to fulfill the purposes outlined or as required by law. Once information is no longer needed, we delete or anonymize it.

 

7. International Data Transfers

If personal data is transferred outside your location, including to the United States, we use appropriate legal safeguards such as Standard Contractual Clauses or similar measures to ensure protection consistent with laws like GDPR.

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8. Your Rights and Choices

Depending on your location, you may have rights to:
• Access, update, or delete your information
• Request restriction or object to processing
• Request a copy of your data in a portable format
• Withdraw consent
• Opt out of marketing emails or SMS messages
• Exercise rights under GDPR or CCPA

Contact us to submit a request. We will respond within required timeframes.

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9. Third Party Links

Our Site may include links to other websites. We are not responsible for the privacy practices of external sites. Please review their policies separately.

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10. Children’s Privacy

Our Site is not intended for children under age 13. We do not knowingly collect information from children. If we learn information has been collected, we will delete it. Parents may contact us with concerns.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates take effect when posted with a revised effective date. Continued use of the Site constitutes acceptance of the updated policy.

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12. Contact Us

For questions, requests, or concerns about this Privacy Policy, please contact us at:

Thompson Concrete LTD.
6182 Winchester Rd NW
Carroll, OH 43112

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Email: [email protected]
Phone: 740-756-7256